FAQ

Frequently Asked Questions

Our pre-press department is 100 percent computer to plate. We prefer PDF files but can accept Tiff, EPS, Postscript, CDR, and native application files.
Corel Draw X13 to X20, Adobe InDesign CS to CC20, Adobe Photoshop, Illustrator, and Adobe Acrobat.
"RGB" refers to the primary colors of red, green, and blue. "CMYK" refers to the primary colors of pigment: cyan, magenta, yellow, and key. The CMYK colors are used on printing presses to make any hue possible for "full color printing."
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last and best opportunity to make sure that the print job comes out the way you want. By carefully inspecting the proof, you can help us assure accurate delivery of your print job on the first run. Only upon request, do we provide e-proofs or printed proofs. Our standard procedure is that we do not provide proof. The understanding is that files will print EXACTLY as provided, that customers cannot make any changes once order is placed. Customers also assume all responsibility for typographical errors. If proofs are provided, they are given so that customers can make sure the files are intact, and that nothing has shifted or changed since the artwork was submitted. Color is never ever guaranteed due to the nature of our workflow. Printed proof fees will be added to a job.
The following checklist will help ensure that your file is print-ready:
  • We accept native files from the most common desktop publishing programs. If there is an issue with your file that we can easily fix, we do so for free. As a result, your job moves forward without delay. Refer to: What file formats and types do you accept?
  • Be sure that all files have been converted to CMYK colour mode. We can do a conversion from RGB to CMYK for you. However, we do so using standard Photoshop conversion values, which may or may not yield the result you are looking for.
  • All images need to be 300 dpi.
  • The text must be at least 1/8th inch inside of the cut line on all sides.
  • If your page bleeds, please provide 1/8" on each edge.
  • Outline all fonts when working in Photoshop or Illustrator, embed fonts in other programs, and flatten all layers.
  • Include all files needed to process the job: page layout files, imported images, fonts, and other support files.
  • If your files are large (above 10 MB), compress all the files into a single file for uploading
We have two machines with difference printing sizes Heidelberg CD 102-6+L
  • Maximum sheet size -> 720 x 1,020 mm (28.35 x 40.16 in)
  • Minimum sheet size -> 340 x 480 mm (13.39 x 18.90 in)
  • Thickness -> 0.03 - 1.0 mm (0.0012 - 0.039 in)
  • Gripper Margins -> 10 - 12 mm (0.39 - 0.47 in)
  • Maximum Coating Area -> 710 x 1,020 mm (27.95 x 40.16 in)
Heidelberg SM72
  • Maximum sheet size -> 508 x 724 mm (20 x 28.50 in)
  • Minimum sheet size -> 292 x 381 mm (11.5 x 15 in)
  • Thickness -> 0.03 - 0.10 mm (0.0012 - 0.039 in)
  • Gripper Margins -> 10 - 12 mm (0.39 - 0.47 in)
Typically, quantity (because of cost) is the most deciding factor between digital and offset, second only to deadlines. Offset
  • Better and more cost-effective for larger runs
  • The right choice when a specific Pantone color or metallic ink must be used
  • The choice when the stock sheet size exceeds 13” x 19”
  • Necessary if the chosen stock is heavier than 130#
  • If the printed piece must go back through a customer’s laser printer, you need to use offset printing
Digital
  • More cost-effective for shorter runs
  • Perfect for shorter runs with multiple originals – even with different quantities of each
  • When a short deadline must be met
  • When the job uses variable data
Read on for a simplified overview: RGB is a colour space based on light – used in digital cameras, computer monitors, digital scanners and some desktop printers. CMYK is a colour space based on ink – used for commercial offset printing press projects. CMYK stands for the 4 colour process inks used offset press printing – Cyan (blue), Magenta (red), Yellow and Key (K is used so as to not confuse it with blue or cyan). Combining these colours of ink allows for the reproduction of thousands of colours, and is sometimes called “full colour” printing. The issue in commercial printing projects arises from the fact that the RGB colour space does not correspond exactly to the CMYK colour space. It is, therefore, possible for you to see colours on your computer monitor that cannot be reproduced by an offset printing press. RGB stands for Red, Green, and Blue. Colour is a form of light energy that comes in waves. The visual spectrum is continuous. However, the most dominant colours in the spectrum are red, green, and blue. RGB colour is in fact to colour as we see it – or to be more specific, light waves, such as the ones that come from your computer monitor. Colours displayed on computer monitors and captured by scanners and digital cameras are in RGB. When designing for the Internet, RGB is the colour space that you use. Many desktop colour printers are designed to interpret RGB colour and translate it into ink on a page.
We are able to print up to 6 processed colors including metallic inks, fluorescent inks, and spot colors or pantones. We offer Matte UV, Glossy UV, and Aquos coatings.
Since you are here, we would suggest you use our online estimate request form by clicking Get A Quote. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote is to give us a call and speak with one of our customer service representatives

We have much planned for the future, working with great clients. If you'd like to join our team, then we'd also love to hear from you.

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